We provide life-time years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.

Yes, with complete the glass, frame, sash and hardware here, and you only install them into your wall hole directly.

There are three kinds of packing, such as bubble bag, bubble bag+wooden frame, bubble bag+wooden case. If full container, we advise to use bubble bag, it can save more space and hold more goods in the same container. Usually, the packing is bubble bag+wooden frame. The best packing is bubble bag+wooden case, some bulk cargo and some countries, such as USA, Australia and some countries in Europe, need wooden case packing, because their special requirement and wooden case can protect the goods very well.

We have a complete range of products and can select the right system from ourcatalogue as quickly as possible according to your performance parameters, Withoptional accessories/openings, tc., To ensure that you save money while meetingyour requirements.